Privacy Policy

This Privacy Policy describes how Step2pay collects, uses, and protects the personal information of individuals who use our payment gateway services. We are committed to safeguarding your privacy and ensuring the security of your information. By using our services, you consent to the collection and use of your personal information as outlined in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information, such as your name, email address, phone number, and billing address when you register for an account or use our services.

Payment Information

We collect payment-related information, such as credit card details or bank account information, necessary to process your transactions securely.

Transaction Data

We collect transaction details, including purchase information, order history, and transaction amounts, for the purpose of facilitating and tracking your payments.

Log Data

When you access our services, we may collect information such as your IP address, browser type, device information, and usage data. This information helps us analyze trends, administer our services, and improve the user experience.

Use of Personal Information

  • To provide and improve our services, process transactions, and authenticate user accounts.
  • To communicate with you regarding your account, transactions, and updates to our services.
  • To personalize your experience, including providing targeted offers and recommendations based on your preferences.
  • To comply with legal and regulatory requirements, such as fraud prevention and anti-money laundering obligations.
  • To analyze usage trends, conduct research, and enhance the security and performance of our services.

Information Sharing and Disclosure

We may share your personal information with trusted third-party service providers who assist us in delivering our services. These service providers are obligated to maintain the confidentiality and security of your information.

We may share your information to comply with legal obligations, respond to lawful requests, protect our rights and interests, or in the event of a merger, acquisition, or sale of assets.We will not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.

Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

  • Your Rights:
  • You have the right to access, update, or delete your personal information. You can manage your account settings or contact us to exercise your rights.
  • We will respond to your requests to exercise your rights in accordance with applicable data protection laws.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels.

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact our Data Protection Officer.

By using our payment gateway services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please refrain from using our services.

Last updated: 07/06/2023

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